Exchanges & Returns
Rishi Tea & Botanicals is dedicated to sourcing only the highest quality products and your experience is important to us. If you feel the quality of our products is less than expected, please contact our customer service within 30 days of your order date. We do not honor returns, exchanges or refunds if the issue is a matter of personal taste but do honor replacements for quality issues.
Please note, as an agricultural product, some seasonal variance is to be expected in the flavor profiles of tea. For this reason, we recommend purchasing smaller quantities such as our "Teaser" sample size, ensuring the tea is to your liking before committing to larger bags. For insight into the most recent crop tasting notes, our Customer Service team can help.
Please note, as an agricultural product, some seasonal variance is to be expected in the flavor profiles of tea. For this reason, we recommend purchasing smaller quantities such as our "Teaser" sample size, ensuring the tea is to your liking before committing to larger bags. For insight into the most recent crop tasting notes, our Customer Service team can help.